READING OF ELECTRIC METER
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A meter reader will read the customer’s electric meter each month. The bill will be mailed several days after it is read, but it will show the day the meter was read. It will also show the previous month’s reading. This will be subtracted from the current reading to get the current usage. The readings are not set back to zero. The meter keeps accumulating a record of your usage (similar to an odometer). If an error is made in the meter reading, the mistake will automatically correct itself next month. Please contact AEC’s consumer accounts department if you feel that the electric meter has been misread at extension 1820.

Reading Your Own Meter

Most electric meters have four or five dials. The pointers on each dial move in alternate directions. On a five-dial meter, the first, third, and fifth dials move clockwise, the second and fourth dials move counter clockwise. In every case, the reading for the dial is the smaller number which the pointer passed. The reading for the meter illustrated below is 66649 kilowatt hours. If a month later your meter reads 67461, your electric consumption for the month would be a difference between 66649 and 67461, or 812 kilowatt hours. (A kilowatt hour is equal to using 1000 watts of power for one hour.)

 

METER ACCURACY
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In almost every case of a meter being inaccurate, it slows down rather than increases in speed. Like any other machine, it tends to slow down as it ages, corrodes and collects dirt. An electric meter is a precision-crafted instrument.

 

METER TEST
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AEC will at its own expense, make periodic tests and inspections of its meters in order to maintain a high standard of accuracy. AEC will make additional tests or inspections of its meters at the request of the customer. If tests made at the customer’s request show that the meter is accurate within two percent (2%), slow or fast, no adjustment will be made in the customer’s bill, and a testing charge of not less than thirty dollars ($30.00)* per meter will be paid by the customer. In case the test shows the meter to be in excess of two percent (2%), fast or slow, an adjustment shall be made in the customer’s bill over a period of not over sixty (60) days prior to date of such test, and cost of making test shall be borne by AEC.

*Charges subject to change without notice.

 

RIGHT OF ACCESS
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AEC’s identified employees shall have access to customer’s premises at all reasonable times for the purpose of reading meters, testing, repairing, removing or exchanging any or all equipment belonging to AEC. Any property owner installing a locking system for his property will be required to allow AEC to install their master lock in the gate or chain. Failing to cooperate in this matter is a violation of your contract with AEC for electric service and may be cause for discontinuance of electric service.

Customer's Responsibility For AEC’s Property

All meters, service connections, and other equipment furnished by AEC shall be, and remain, the property of AEC. The customer shall provide a space for and exercise proper care to protect the property of AEC on its premises, and, in the event of loss or damage to AEC’s property or persons arising from neglect of a customer to care for same, the customer shall indemnify AEC or any other person against death, injury, loss or damage resulting therefrom, including but not limited to AEC’s cost of repairing, replacing or relocating any such facilities and its loss, if any, of revenues resulting from the failure or defective functioning of its metering equipment.